Returns & Refunds
1. For any refund requests, we need to be notified within 24 hours from receipt of the product.
2. All returned products will be inspected within 2 to 5 working days, and if returned in the same condition as shipped, we will initiate the refund.
3. All return shipping costs and customs to be borne by the customer.
4. Any shipping fees paid while placing the order are not subject to a refund.
5. Items on a discount, customized, or placed as a part of a bulk deal cannot be returned.
6. All refunds will be in the form of store credit only.
7. Relevant bank charges will be deducted from the refund amount for any orders canceled before shipping.
8. Returns/exchange not applicable on Fragrance Series once unpacked.