Delivery within U.A.E.
1. Once the order is placed, we will start processing the order on the following working day which excludes weekends (Friday/ Saturday) and public holidays.
2. All orders placed for 1 to 4 items will take between 6 to 8 working days for delivery.
3. For orders over 4 items, we will notify you of the delivery time.
4. Delivery date and time is estimated however it is not guaranteed, subject to unforeseen circumstances.
5. For any Furniture series products, please allow us 7-10 working days for the delivery.
6. For any customized orders, we only accept online payment.
7. Some remote areas within UAE may be out of service for our shipping partners (Aramex and DHL). In such cases, they may request you to pick up the items from the nearest service center or provide an alternate location.
Delivery within GCC (Bahrain, Oman, KSA, Kuwait)
1. Once you select the items on the website, the shipping charges will be displayed.
2. We use DHL Express & SMSA Express as our shipping partner for deliveries within the GCC.
3. For orders placed outside UAE, we accept only online payments.
4. Any items from the Furniture Series/Shelf cannot be shipped within GCC.
5. Any Import/Custom duties will be borne by the customer.